Privacy Policy

1. Information We Collect

Personal Information:

• Name and company name
• Email address and phone number
• Delivery address and site location
• Payment information (processed securely via Stripe)

Technical Information:

• IP address and browser type
• Device information
• Cookies and usage data
• Google Analytics data

2. How We Use Your Information

• Process and fulfill your tent orders
• Coordinate delivery and installation
• Send order confirmations and updates
• Provide customer support
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Installation teams, shipping partners
• Payment Processors: Stripe for secure payment processing
• Legal Requirements: When required by law or court order

4. Data Security

• SSL encryption for all data transmission
• Secure payment processing via Stripe
• Regular security audits
• Limited access to personal information

5. Cookies

We use cookies to:

• Remember your preferences
• Analyze website traffic via Google Analytics
• Improve user experience

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Data Retention

We retain your information for:

• Order records: 7 years (legal requirement)
• Warranty claims: 10 years
• Marketing lists: Until you unsubscribe

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with the updated effective date.